At SOFTHOME, we respect your rivacy and will only use the information you provide to process your order and provide a reliable service. All our customer details are stored on a securely and we do not sell or distribute any data to other companies or individuals.
We will only contact you by telephone, SMS or email if there is amy clarification to be made for your order.
It is not in our interest to spam you with information, which will in turn create dissent. We will do updates as the company progresses with more product ranges, however we will keep such email to minimal levels.
What information do we need to process an enquiry or order?
To process an order, we will need to know your name, address, telephone number, a valid email address.
SOFTHOME (The Brand) & PROGRESSHENG HOLDINGS PTE LTD (The Company) does not store your payment details, credit card details in the event you request for a credit card payment channel. We work with Paypal and so, each time you are invoiced with the optioned to pay via credit card, we will put you to a secured link with Paypal to process the transaction.
PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to the PayPal site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches the PayPal site, it resides on a server that is heavily guarded both physically and electronically. PayPal servers sit behind an electronic firewall and are not directly connected to the internet, so your private information is available only to authorized computers.